Terms & Conditions

Effective Date: 3/19/2025
Last Updated: 3/19/2025

Welcome to Copeland CDL Training (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, copelandcdl.com (the “Website”), and the services we provide, including CDL training packages, booking systems, and payment processing.

By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Website.

1. Use of the Website

1.1 Eligibility

You must be at least 18 years old to use this Website and book CDL training services. By using this Website, you represent that you meet this requirement.

1.2 Permitted Use

You may use this Website only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Website in a way that violates any applicable laws or regulations.
Attempt to gain unauthorized access to our systems or interfere with Website operations.
Use automated scripts or data mining tools to extract Website content without permission.
Engage in fraudulent or misleading activities related to our services.

1.3 Account Registration

If you create an account or book training services, you are responsible for maintaining the security of your login credentials. Copeland CDL Training is not responsible for unauthorized access resulting from your failure to protect your account information.

2. CDL Training Services

2.1 Corporate Training Packages

We offer various CDL training packages tailored for businesses. Package details, including pricing, inclusions, and validity periods, are outlined on our Website.

2.2 Booking & Payments

Payment Terms: Full or partial payment (as specified) is required to confirm your CDL training booking.
Non-Refundable Fees: The $5,000 membership support & processing fee for new companies is non-refundable.
Additional Costs: Companies are responsible for airfare, hotel accommodations (3 days per trainee), and a $50 per day per diem.

2.3 Cancellation & Rescheduling

Cancellation Policy: Cancellations made within 30 days of the training date may be subject to a cancellation fee.
Rescheduling Requests: We will accommodate rescheduling requests based on availability. Additional fees may apply for last-minute changes.

3. Payment & Security

3.1 Payment Methods

We accept payments through secure third-party payment providers. By making a payment, you agree to comply with their terms and conditions.

3.2 Refunds & Chargebacks

Training fees are non-refundable unless otherwise stated.
Chargebacks and unauthorized disputes may result in suspension of services.

3.3 Payment Security

All transactions are processed using industry-standard SSL encryption to protect your payment details. We do not store or retain your credit/debit card information.

4. Intellectual Property

4.1 Ownership

All content on this Website, including text, images, logos, training materials, and software, is the exclusive property of Copeland CDL Training and is protected by copyright and trademark laws.

4.2 Restrictions

You may not:

Reproduce, distribute, or modify any Website content without our permission.
Use our branding, trademarks, or copyrighted materials for commercial purposes.

5. Limitation of Liability

5.1 No Guarantees

We strive to provide high-quality CDL training, but we do not guarantee that all trainees will pass the CDL exam or obtain employment after training.

5.2 Disclaimer of Warranties

The Website and training services are provided on an “as-is” and “as available” basis. We make no warranties, express or implied, regarding:

The accuracy or reliability of Website content.
The uninterrupted availability of the Website.
The outcome of CDL training for individual trainees.

5.3 Limitation of Liability

To the fullest extent permitted by law, Copeland CDL Training is not liable for:

Any direct, indirect, incidental, or consequential damages related to your use of our services.
Any loss of data, business interruptions, or financial losses resulting from Website use.

6. Privacy & Data Protection

By using this Website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Termination & Suspension

We reserve the right to:

Suspend or terminate your access to our services if you violate these Terms.
Refuse service to anyone for fraudulent, illegal, or abusive behavior.
Modify or discontinue any part of the Website or training programs at any time.

8. Third-Party Links & Services

Our Website may include links to third-party websites for payment processing, scheduling, or additional resources. We are not responsible for the privacy practices or content of these external sites. Please review their terms before using their services.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated Effective Date. Your continued use of our Website after changes are made constitutes your acceptance of the revised Terms.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law principles.

10.2 Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in Allen County, Indiana, except where prohibited by law.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@copelandcdl.com
Phone: 260-241-9047
Website: copelandcdl.com